Effective Date: January 2026
Access: Membership is free. Users must be 18+ or have parental consent.
Messaging: A private messaging feature is provided for health-related communication. Abuse, harassment, or non-health spam will result in an immediate and permanent ban.
Exclusive Content: Seshtamart is a Food and Nutrition ONLY platform.
Strict Moderation: Any posts regarding politics, religion, general news, or irrelevant entertainment will be removed immediately.
Science-First: No "miracle cure" claims. Users must comply with the Drugs and Magic Remedies Act (India).
Ownership: Users retain rights to their original content but grant Seshtamart a global, royalty-free license to host and promote it.
Section 79 Compliance: As per the Information Technology Act (India), Seshtamart is an intermediary. We are not liable for the individual opinions, advice, or recipes shared by users.
AI Disclaimer: OpenAI-integrated tools provide educational awareness only and do not constitute a doctor-patient relationship.
Earning: Users earn points for completing nutrition videos and blogs.
The 15th Reset Policy: To reward active customers, all monetization points will reset to "0" on the 15th of every month if the user has not made a regular purchase of food or nutrition products on the platform before that date.
Professional Booking: Only Verified Healthcare Professionals (KYC-cleared) can use the "Online Booking" feature. A 100% refund applies if an expert misses an appointment.
Transaction Fees: 10% fee on product/service sales; 15% fee on reward withdrawals.
Withdrawal Rules: Minimum 500 points. Mandatory KYC (Government ID) for the first withdrawal.
International: Payouts via UPI (India) or PayPal/Cheque (Global). Users bear any bank-specific transaction charges.
Role: The Digital Master Franchisee (DMF) acts as the Area Developer for a specific geographic district or city.
Responsibilities: 1. Onboarding local nutritionists, gyms, and health creators into their territory.
2. Identifying and introducing potential Café Franchises and Cloud Kitchens to the Seshtamart parent company.
Earnings: The DMF earns a percentage of the platform fees generated within their "Zone" (from user rewards, professional sales, and subscriptions).
Exclusivity: A DMF has exclusive rights to their territory for the duration of their contract. They do not own a physical store but own the Data Rights for that region.
Seshta Products: Shipped directly by us. Quality issues with fresh food must be reported within 20 minutes of delivery for a refund.
Vendor Products: Third-party vendors are independently responsible for shipping, safety, and delivery.
Response Time: 48-72 business hours.
Grievance Officer: Dedicated channel for reporting content or reward disputes as per Indian Social Media Guidelines.
To keep our ecosystem healthy and your monetization active, every member must follow these rules:
The "Niche" Rule: We are a 100% Food and Nutrition community. Strictly no politics, religion, or irrelevant entertainment. Any off-topic posts will be deleted immediately.
The "Anti-Fraud" Rule: Engagement must be human. Using bots or scripts to "farm" points will result in a permanent ban and forfeiture of all points.
The "15th Reset" Rule: Points are a reward for our customers. To keep your points, you must support the community by making a purchase before the 15th of every month.
The "Expert" Rule: Only users with a "Verified" badge may provide clinical medical advice. If you aren't a doctor, stick to sharing recipes and personal health journeys.
The "Messaging" Rule: Use private messages for health support and professional consultation only. Spamming or harassment is a "one-strike" offense.
Absolute Privacy: Seshtamart utilizes a private messaging architecture. To ensure total user freedom, we do not store, monitor, or maintain records of your private conversations on our servers.
User Responsibility: Because these messages are private and unrecorded, users are solely responsible for the information, advice, or links they share. Seshtamart is not liable for any private transactions or medical advice exchanged outside of the official "Verified Appointment" system.
The "Zero-Trace" Warning: Users should be aware that since we do not keep records, the platform cannot retrieve deleted messages or provide "chat transcripts" for disputes.
Reporting Mechanism: While we cannot see your messages, users can still Block or Report an account. If an account is reported multiple times for harassment, we will investigate the public profile and activity to take action, including a permanent ban.
